Orderd Pizza on a weekday afternoon, was 45 mins late, phoned up to ask what was going on and was rudly spoken to by a gentleman on the phone. He then hung up on me multiple times. Phoned back again and he was again rude to me and said he would phone his driver and call back. Never did. When pizzas turned up they were delived by a very rude and clearly overworked older lady who had no time or effort left in her. No apoligy for the lateness and to top it all of.... pizzas were all stone cold. No refund or compensation was given and told because we accepted the order that was that. Very dissapointed and will not let this go without the right action. Will a manager please contact me on this review after reading this.
Not good pizza was cold and not very nice pizzalicious is better
I ordered a Pizza on Friday 15/08/2018 from the back of a complaint that we made about a month earlier and the pizza offer we had was a large pizza and a side. We ordered a half and half pizza of meteor with mushrooms instead of pepperoni and a create your own half with bbq base, double pepperoni, onions and garlic butter with a garlic bread side. When the pizza arrived it turned out to be a half and half, meteor both sides, with one half having the pepperoni replaced with mushrooms. So the pizza was half right but also warm rather than hot. Rang in and was offered a replacement pizza. Ordered the same thing and got the same mistake pizza. Was also told by the driver we could keep the incorrect pizza also. Not entirely sure what went wrong but it looks like the order was not put through on both pizzas correctly. Ended up keeping both pizzas as I did not want a third pizza turning up for that would be a waste, however, there seems to be a mistake in training for the staff. I understand Fridays are busy days but if an order cannot be put through correctly then that adds more work to the staff. Safe to say disappointed with the service again. I mean I live 5 minutes away from dominos and could have walked there to collect it and had it hotter than it was arriving to the house.
Ordered food at 23:20 after a long day of work. Very hungry at this point. 00:25 i first attempted to ring them as it was getting ridiculous and I need to be up in 7:00.00:35 I finally get through to them and get given an obvious lie "they turned up the the hotel and tried to ring me and the reception tried to ring me" my phone was in my hand and the room doesn't have a phone so reception obviously won't try to ring me.Overall I'm starving and now have to sleep hungry and get an hour less sleep. Thanks for that.
Have used a couple of times using the app. Live close by. So food always arrived quick and hot. Within 15 minutes of ordering. Average dominos quality
Domino's Pizza - Portsmouth - Cosham is a UK Meal Delivery based in Portsmouth, South East England. Domino's Pizza - Portsmouth - Cosham is located at 48D High St, Portsmouth PO6 3AG, UK.
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