The Europcar Scam The gentleman in Europcar was great. I would not however rent from Europcar again purely because they keep taking payments off my credit card without any agreements with me and then make it really difficult to claim back. Their charging of 'EXTRAS' is a scam and they just hope you cant be bothered to claim the random payments back.
Totally disgusted by this place and a company as a whole. Wasn't told about the 19.99 fee for bringing my car back early, which was just taken out of my bank. Then when disputed this the manager wouldn't speak on the phone as it wasn't directly "his problem"! Was told 3-4 working days to get my 250 deposit back its been 11 days and numerous phone calls to their customer service, still no money back. Apparently it is on its way and is being made a priority, which seems to be even more lies! Don't give these people your bank card, national express and the bus station are across the road. Save your self the hassle and agrovation, worst case get a taxi but please avoid this lying theiving company at all costs!
Not impressed by the fact that they close at 4 pm but they were able to help with adding European insurance to our hire.Our error was not buying the insurance online in the first place as they don't have swipe facilities available for non chip and pin cards.Julie Read very helpful in the end and we were both able to get on our way to France.
As always quick and easy to rent a car. I will be using them again.
Went there this morning to ask some information and the clearly not busy lady on the desk couldn't answer me a single question. She also tried to dispatch me quickly telling me to go online and check it myself. She couldn't even tell me how much was to rent a car for a single day. Very unhelpful and unprofessional.
Europcar Portsmouth Harbour is a UK Car Rental based in Portsmouth, South East England. Europcar Portsmouth Harbour is located at 6A The Hard, Portsmouth PO1 3DT, UK.
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