Moved here from Nuffield Health a year ago, I don't regret it one bit, wish I had moved sooner.
I love this place. It has a very nice feel to it, not too big, not too small. Staff are great, lounge is nice, nice pool and lots of new equipment in the gym. I just need to use it more than I do
Very bad costumer service!I am very disappointed with the service we have received. My partner and myself have moved location so handed in a letter explaining this in October. We were told we would receive an email to confirm. Unfortunately we have not received anything so contacted the gym. My partner finally spoke to the right person today who said they have not received our letters. Due to this we have to send in another letter and pay for another extra 2 months due to the staff error. Very disappointed. The gentleman was also very rude on the phone. What happened to the customer is always right? Very disappointed and cannot find any head office details to complain too.
Was given a free week trial for my partner and myself and turned up to use the pool. After being shown around we were very impressed and were thinking of actually becoming members, that was until finishing in the pool. I went into the mens changing room and got a shower and changed then stood outside the disabled changing room for my partner, 10 minutes later still no sign of her so I went out to the cafe to wait only to see my partner standing at the side of the pool with her crutches freezing cold. It turns out that a bloke and his missus decided to use the disabled changing room together to get their kids sorted hence locking the door to the changing room stopping my partner from getting her clothes. No sign on the door to say this was a disabled and family changing room or she wouldnt have left her clothes in the locker in the room.
Decent gym - can't complain!Went yesterday , going tomorrow.
Roko Health Club Portsmouth is a UK Gym based in Portsmouth, South East England. Roko Health Club Portsmouth is located at 442 Copnor Rd, Portsmouth PO3 5EW, UK.
Please contact with Roko Health Club Portsmouth using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Roko Health Club Portsmouth opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Gym in Portsmouth
You Might Also Consider