A pleasure to negotiate a New Ford Focus with Billy Jones who was extremely helpful, not only with the vehicle specification, but with all the financial options. Customer service in the hands of Lucy Choppen was an equally pleasant experience with all the improved and additional technology expertly explained. Thanks to you both and best wishes for the paths you undertake for your future.
Great customer service. Communication 1st class. My car booked in, serviced, washed & cleaned and a video sent showing me my car and some of the checks. Super garage.
Paul was great from start to finish and explained every detail involved. Perfect example of customer service. Lucy was thorough going through all the features of the car making sure everything was understood. Can't fault anything.
As this was my first time buying a car the process was walked through with me by billy. When i picked my car up every part of the car was explained to me in depth. Was very confident when i left there that i knew everything i needed to know about my car, insurance and other protection they offer. Very happy customer. Will be back and have recommended. Excellent service!!!!
What an excellent example of how customer service should be. Ben did an amazing job & found me exactly what I wanted. Although Ben is new he's a little jewel in the making. He had full support from the rest of the team when needed. Will definitely go back in a few years. Thank you
Hendy FordStore is a UK Car Dealer based in Portsmouth, South East England. Hendy FordStore is located at Southampton Rd, Portsmouth PO6 4RW, UK.
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