Very pathetic and biased customer service when dealing with check out cases. Would not recommend Jeffries to anyone for lettings.
*ZERO STAR RATING*As there is no option for 0 stars I will put 1 and retract it as this Letting agents dont deserve one !! Viewed a property, liked it and after handing over 450 to secure it we went through the vetting procedure which was not a pleasant experience partly because I am self employed and had to jump through burning hoops and also having them phone once or twice a day for a week asking different questions about our money and having to have certain things in certain accounts and in certain names, it became ridiculous, I have given my notice in for the house Im already in which has now been let to someone so we have to be out in April !! And this morning my wife gets a phone call saying the property has now been rented to a family member, so now we have been left in the s*#t with no house for Me my wife and our 2 year old to move into !! We have 2 small Dogs which makes it harder to find somewhere !! Typical vulture letting agents * AVOID THIS COMPANY AT ALL COSTS* Our only saving grace is our money was refunded but doesnt help the fact we now have a to find a suitable property yesterday !!!!Thanks a bunch you Cowboys !!*AVOID LIKE THE PLAGUE*
Horrible agency. We booked a viewing with them and 2h before they called to say that we need a decision in principle (and of course offered to get us one if we wanted to go on with the viewing). We assured them we'll have it within the hour, called our advisor, and when we called back 5 minutes later they had magically given our slots to someone else. So lame.
We're currently selling our house with Jeffries. They were much less forceful than other high street estate agents, lower commission and no upfront/marketing/listing (hidden) fees. So far they've been good with communicating when viewings are occurring and we hope to have our house sold very soon!We viewed a number of houses advertised by Jeffries, and found the agents showing us around the properties to be on-time for the viewings and knowledgeable about the properties and situation of the sellers.The above cannot be said other estate agents that we've had the "pleasure" of dealing with recently ....I cannot comment on the letting side.
Customer service is diabolical! I was trying to buy a house, they regularly cancelled viewings When I was outside the property, insisted I used quotes from their builders which took two weeks, and when I called to chase the person dealing was never available (at times I even heard them say, tell them I'm out the office).When I got a quote for work needed in the property (to factor into the purchase price) they claimed a builder went out, but when I called him he hadn't, and the figure they made up was 2000 less than what the work cost!I'm just thankful as a buyer I didn't have to pay them, I just felt sorry for the seller as they made buying the house a very long process!Stay away! They are all extremely rude and made the house buying process very stressful!
Jeffries Estate Agents is a UK Real Estate Agency based in Portsmouth, South East England. Jeffries Estate Agents is located at 112-114 London Rd, Portsmouth PO2 0LZ, UK.
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